Returns + Exchanges

Returns, Damaged items and Exchange Policy:

Don't LOVE IT?

We offer Free Returns to all U.S Customers only valid for exchanges and store credit only. We do not process refunds.

If a customer makes an Exchange, receives the new item and requests for an additional exchange, then the shipping for the 2nd Return will not be covered. 

International Customers are in charge of paying the return shipping cost.

International returns are valid for exchanges and store credit only. We do not process refunds. 

We accept exchanges and returns If you're not satisfied with your purchase or able to find the perfect fit.

Returns/exchanges must be made within 14 days of delivery date. Policy Is Strictly Enforced.

Send your bikini back for a store credit or exchange within 14 days. Please try bikini bottoms on over your underwear for sanitary purposes.

Qualifications

•  Bikinis must not have been worn, washed, or altered.
• No visible signs of use including deodorant/cosmetic stains, perfume, scents, hygienic stains, etc.
• All tags must be intact and the bikinis returned in their original packaging.
• The hygienic liner must not have been removed or reattached.

Step 1  Submit a return request to our email contact.goalden@gmail.com include order number and reason why you want to return the item.

Step 2  We will confirm return and email you a return label at no charge so you can ship your return back to us Goalden Swimwear.
**International Customers are in charge of paying the return shipping cost and providing our team with tracking information.

Please note: Returns are taken care of at no charge to our customers. However if the customer needs the item exchanged there will be a shipping back fee.  

Step 3  Your return will be processed within 7-10 business days of being delivered.

*A decision to refuse a return that is not compliant with GOALDEN SWIMWEAR return policy is final and cannot be refuted.

What items are non-refundable?

+ Items marked as final sale.

Damaged Items   

If you receive a damaged swimsuit, please contact us within 48 hours of your delivery and forward images of the damage. contact.goalden@gmail.com. 

Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product. As these are high-quality products, please be sure to care for your items as instructed on the tags. Hot tubs heavily chlorinated pools and lotions may cause yellowing or fading of a swimsuit. These are not considered defects. Once a swimsuit is worn, and the tags are removed, the item(s) may not be returned for any reason.

Invalid Shipping Address

Orders that are "Returned to sender" due to an insufficient shipping address must be covered at the customer's expense. A new shipping label with the corrected shipping address will need to be purchased by the customer.

International Orders

All international orders may be subject to vat or import taxes. The buyer is responsible for handling all additional vat or import tax fees. If the buyers rejects the package no refunds will be issued, only store credit.